NetJets
PRESS RELEASE

NetJets Collaborates with Mayo Clinic to Provide Medical Services for Worldwide Travelers
For Immediate Release WOODBRIDGE, NJ; ROCHESTER, MN June 17, 2003 - NetJets® Inc., the world leader in private jet aviation, today announced that it has collaborated with Mayo Clinic to provide NetJets owners and guests with a wide range of medical-related services if medical emergencies occur when traveling.

The services package, known as Mayo Clinic Executive Travel Response®, is available effective immediately in the NetJets US fractionally owned aircraft program.

This unique program offers NetJets owners access to medical support from Mayo Clinic while they are on a NetJets aircraft or at their destination anywhere in the world, 24-hours per day. Highly trained and experienced critical care flight nurses and physicians are a phone call away, offering the security and value of the very best medical assistance for NetJets owners and their traveling companions wherever they may be and at all times.

“This collaborative program with Mayo Clinic is an example of our desire to provide our NetJets owners with the best service in the world,” said Richard T. Santulli, chairman and chief executive officer of NetJets. “Our relationship represents a tremendous opportunity for NetJets owners to have 24 hour access to expertise from the world renowned Mayo Clinic. The safety, health and comfort of our owners, passengers and crews are our primary concern.”

“Mayo Clinic has a long history in aviation medicine,” says David W. Claypool, M.D., of Mayo Clinic, medical director for Mayo Clinic Executive Travel Response. “Mayo Clinic has collaborated with various aviation pioneers, including Charles Lindbergh who made the first solo trans-Atlantic - over - -2 - flight. We've also provided in-flight medical emergency support for commercial carriers for many years.” Dr. Claypool adds, “the Mayo Clinic Executive Travel Response program is an example of how Mayo Clinic combines trusted medical information, clinical training expertise and multi-discipline physician and allied health professional resources to serve our highest priority - our patients.”

“Ask Mayo Clinic”

A dedicated phone number to health information services has been registered for NetJets owners and will assist them in determining when and where to seek medical attention, 24 hours per day, while at home or traveling domestically or internationally. This is particularly helpful when traveling abroad since medications differ by country and language barriers can often make receiving the highest quality care difficult. In emergency situations, “Ask Mayo Clinic” coordinates with local hospitals, doctors and other emergency services to ensure NetJets owners receive essential medical care. These medical professionals have a variety of resources, including a contact list that contains information from the Mayo Clinic alumni association, featuring more than 14,000 medical personnel from around the globe.

On-Board Equipment and Crew Training

All NetJets flight crews have received specific aviation medical emergency training and instruction in the use of special Mayo Clinic-designed emergency medical supplies and kits. These kits, together with descriptive manuals, emergency oxygen, and automatic electronic defibrillators (commonly called AEDs), will be aboard every NetJets aircraft by mid 2003.

In-Flight Medical Advice and Diversion Recommendations

In a medical emergency, NetJets flight crews will contact Mayo Clinic. Mayo Clinic emergency physicians and nurses will provide comprehensive information regarding treatment and possible flight diversion recommendations. When necessary, Mayo Clinic will help arrange medical assistance utilizing local emergency services that may even meet the plane when it lands.

An Ambulance in the Sky


In the event a NetJets owner needs medically supported air transportation, Mayo Clinic will arrange for a custom aircraft that is fully equipped with all emergency medical equipment and emergency medical personnel.

About NetJets Inc.

NetJets Inc., a Berkshire Hathaway Inc. company, is the largest provider of fractional aircraft ownership offerings in the world. NetJets Inc. currently manages 512 aircraft. This year NetJets fractional aircraft owners will fly over 250,000 flights to more than 140 different countries.

NetJets allows individuals and businesses to buy a portion of specific aircraft based on the number of actual flight hours they need. Owners are guaranteed use of their aircraft 24 hours a day, 365 days a year, with just a few hours advance notice. Fractional aircraft ownership allows all the convenience of owning a multi-million dollar jet at a fraction of the cost. NetJets programs are available in the U.S., Europe and the Middle East. More information on NetJets Inc. and its NetJets programs is available through the NetJets website at www.netjets.com

Contact:

Maryann Aarseth
NetJets Inc.
732-326-3735
maarseth@netjets.com Glenn Lyden, Mayo Medical Transport 507-255-2225 lyden.glenn@mayo.edu
 
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