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November 2020

Coronavirus Precautions

Health and Well-Being Is Our Primary Focus
Safety is, and always will be, our top priority. Since the onset of the coronavirus disease 2019 (COVID-19) outbreak, our primary focus has been keeping our Owners and employees healthy and safe. 

We are carefully monitoring all restrictions imposed by the different countries and continue to identify how we can best support your travel requirements. For an overview of the restrictions in place, speak to our team or we encourage you to visit the IATA website.


While flying private (and avoiding crowded, commercial airports) already provides a level of protection, our Operations Team and Safety and Security Team have developed a comprehensive plan to guide our response to the virus. This includes: 
- Pre-flight screening: Our Owner Services Team will review all flight details and request additional information concerning your previous or future travel plans and ensure all medically appropriate questions regarding potential exposure and symptoms are cleared before the flight. In addition, prior to boarding, our crew will ask additional screening questions to minimize any risk. No recently exposed or symptomatic passengers are authorized to travel on NetJets’ aircraft. Onboard thermometers are available for passenger checks if deemed appropriate.

- Aircraft cleaning: NetJets crew ensure aircraft are cleaned after every flight with onboard disinfectant fluid proven to be effective against Covid-19. A deep clean is scheduled every 2 days with our authorised cleaning vendors using products proven to be effective against the virus. Whenever deemed required, an even more extensive cleaning process is available which includes disinfection fogging.

- Crew: In order to minimize the risk of having our crew exposed to the virus, and therefore our Owners, all our crew travel is closely monitored. Morning and evening, or more frequent, health and temperature checks are recommended as well as the usage of masks for all flights. A concentrated focus on social distancing at all times is a key element of our operation.

- MedAire: Through our partnership with MedAire, our Owners, staff and operations are being supported by expert medical advice. This includes advice on cleaning practices and measures to be taken by our crew. MedAire is included in regular meetings with NetJets’ leadership to ensure close monitoring of the evolving situation, provide relevant operational information and the latest recommendations for safeguarding the health of our Owners, Staff and Partners.

- Employee greeting etiquette: In order to minimise the risk of exposure, the avoidance of handshakes between our crew, Owners, as well as any supplier, is recommended.

- Staff awareness: Daily updates of the evolving situation with a panel of experts, relevant operational information and recommendations for safekeeping are shared with our staff.
The welfare of our Owners and employees is of the utmost importance. 
As the leader in private aviation, we are dedicated to creating an effortless private travel experience. Our Owners can rest assured that we’re taking a strong stance to keep them safe. If you have any questions or concerns about the measures we’re taking to protect those in our care, please reach out to a NetJets Sales Executive.

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