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NetJets
January 2019

Inside Track

Bruce Turner
Director of Maintenance and Engineering at NetJets Europe, Bruce Turner is based in Lisbon and has been in his current role for the past five years. 
What is your role at NetJets?

As the Director of Maintenance and Engineering, my role is to ensure compliance with the Continuing Airworthiness requirements of the aircraft and the Maintenance Operation, both of which form an integral part of the NetJets operation. This effectively means that there needs to be efficient engagement with and oversight of the appropriately qualified service centres within the network, which are able to support and deliver the technical expertise, for each of the aircraft types. Our expectation is to have aircraft maintained to the highest industry airworthiness standards and delivered to the operation in a manner which supports the Owners‘ expectations.

What inspires you in your job?

Being part of a team that  is able to support and deliver a product against many odds and the way in which it is done in a changing and challenging environment. The dynamics of this company and the areas where it operates ensure personnel must be resourceful and proactive, allowing the operation to be safe and successful. 
The dynamics of this company and the areas where it operates ensure personnel must be resourceful and proactive, allowing the operation to be safe and successful. 
Bruce Turner
What are the biggest challenges?

Having the appropriate technical expertise and parts in the right place at the right time is essential to supporting this operation, allowing for quick recoveries of unscheduled events and therefore having the aircraft available to meet the demands. This requires the team to continually focus the OEMs on the requirements and reliability of the aircraft while at the same time widening the support network capabilities. 

And the perks...

No one day is the same, which brings significant diversity to the daily operations and the functions within it. It is not just the technical aspects of the aircraft and the operation but also witnessing the evolution of the team members.