Search Icon
NetJets
Our Programs & Aircraft
Unselected

Privacy

NetJets-US Privacy Policy

Last Updated: November 2020

NetJets Aviation, Inc., NetJets Services, Inc., and Marquis Jet Partners, Inc. (collectively "NetJets-US") respect your privacy. 

This Privacy Policy (“Privacy Policy”) describes the personal data we may collect about you, how we may use and disclose that data, and the choices you can make about how we collect and use your data. 

By visiting and using our website (“the Website”), you agree to our collection, processing, and transfer of your personal data as described in this Privacy Policy.  Please do not use our Website if you disagree with any part of this Privacy Policy.


Who is responsible for your personal data?

The data controller for any personal data provided to or gathered by the NetJets-US Website is NetJets of 4111 Bridgeway Avenue, Columbus, Ohio 43219. NetJets-US has appointed a Data Protection Officer, who can be contacted at the above address c/o Legal Department or at NJUS-DataProtectionOfficer@netjets.com.

What types of personal data does NetJets-US collect?

When you use the Website, we may collect and process different types of information data from you. This may include personal data that you provide directly to us and information that we collect automatically. 

Certain information is collected automatically when you visit the Website. NetJets-US utilizes third-party tracking applications like Adobe Omniture – (http://www.omniture.com/www.omniture.com/www.websidestory.com) and Google Analytics (http://google.com/analytics) to measure and analyze the behavior of visitors on the Website, as well as traffic patterns. Additional tracking applications might also be used in the future.

Personal data that you provide directly to us via the Website may include the following: 
  • Name, address, email address, and telephone number
  • Employer and/or other corporate affiliation (e.g., employer’s name, title, work address, contact telephone number)

How does NetJets-US use my information?

When you request information from NetJets-US, the personal data you provide will be used for our legitimate business interests, including for the following purposes:
  • to fulfill your requests
  • to answer your questions or respond to your feedback
  • for statistical analysis
  • to inform you of changes to this Privacy Policy
  • to provide you with the Website
  • to evaluate the security and stability of the Website
  • to improve the Website
  • to send marketing offers 
  • to make analyses in order to provide you with relevant marketing offers, event notifications, and information
  • to send you surveys to give you a possibility to influence our offers and services

How does NetJets-US store my information? 

We will keep your data for only as long as necessary to fulfill the purposes as set out above in this Privacy Policy or as long as we are required by law. After this, we will delete your personal data. If you have specific questions about data retention, you can contact our Data Protection Officer as outlined above.


How does NetJets-US share my information?

TRANSFERS TO NETJETS-US AFFILIATES. We may transfer information to subsidiary and affiliated companies of NetJets Inc., located inside and/or outside the United States. An intra-group data transfer agreement has been entered into between all such entities, with appropriate and suitable privacy and data protection safeguards.

TRANSFERS TO THIRD PARTY SERVICE PROVIDERS. We may engage other companies and individuals, located inside and/or outside the United States, to perform functions on our behalf. We share your personal data only with third parties that follow practices at least as protective as those described in this Privacy Policy. If you are an EU data subject, be advised this may include parties that have implemented binding corporate rules, or adopted standard model clauses approved by the European Commission. NetJets-US requires third parties to which it discloses personal information to restrict their use of such information to the purposes for which it has been provided by NetJets-US and not to disclose that information to others.

These third parties may provide us with the following types of services:
  • hosting, maintaining, and managing our Website
  • hosting, maintaining, and managing our contact database  

AS REQUIRED BY LAW. For example, at the request of regulatory authorities.  

WITH YOUR CONSENT. Other than as set out above, you will receive notice when information about you might go to third parties, and you will have an opportunity to choose not to share the information.


What are “cookies” and how does NetJets-US use them?

NetJets-US may place “cookies” on your computer or device that may contain anonymous information that is associated with you. Cookies are small text files a website uses to recognize users and are typically placed on your browser by a web server. Cookies contain information that can later be read by a web server in the domain that issued the cookie to you or that, in some cases, can be read by a third-party domain.

Our cookies may record information about your visits to the Website so that we can provide a continual and more personalized experience for you, including for one or more of the following purposes: to help identify visitors, assess usage patterns, identify preferences, diagnose problems with our servers, gather demographic information, analyze trends and usage patterns, conduct market research, deliver personalized experiences, record personalized information, and otherwise administer NetJets-US products and services.

If you do not wish NetJets-US to place and use cookies on your computer, you should set your browser preferences to refuse cookies before accessing NetJets-US’s site. NetJets-US is not responsible for any failure by you or your browser to accurately implement or communicate your browser preferences or settings. No cookies on NetJets-US are strictly necessary but deleting or disallowing any cookies may cause your experience on the site to worsen or cause NetJets-US to provide a lesser, non-personalized experience. 

USE & PURPOSE

COOKIE OVERVIEW

The table below explains the types of cookies we use and why:

Functional cookies: These cookies are required for the website to function properly and cannot be configured. They allow you to experience our content in the intended way.

User-experience cookies: These cookies inform the user experience on the website (traffic volume, pages viewed, average browsing time, etc.) to help us ensure optimal website performance.

Personalization cookies: These cookies are used to personalize NetJets promotional materials and help us measure the effectiveness of such materials.

Type

Description

Adara (yieldoptimizer.com)
Type
Personalization
Description
This is a tracking cookie that is used to understand ad effectivness and track user behavior to help with future user experience and marketing.
Adobe Marketing Cloud/Adobe Audience Manager
Type
User Experience
Description
These cookies are associated with the third-party analytics tools Adobe Analytics and Adobe Audience Manager, which are used to monitor site activity and performance. The purpose is to improve performance for users.
Dynatrace
Type
User Experience
Description
Dynatrace is a tool used for website performance monitoring and digital experience management related to website functionality. 
Facebook
Type
Personalization
Description
This is a cookie set by our advertising partner to track interests and provide relevant adverts on other sites. It does not store personal data but does establish an anonymized UID based on device and browser. It is used to provide a more relevant experience for users.
Google Analytics / Google Tag Manager
Type
User Experience
Description
Cookies related to Google Analytics help the brand understand visitor behavior and track activity on the site. This is done to help the brand provide a better experience for the user and to track website effectiveness and performance. 
Google DoubleClick
Type
Personalization
Description
This is used to register and report the website user's actions after the user views or clicks one of the advertiser's ads, with the purpose of measuring the efficacy of an ad and to present targeted ads to the user.
Google Maps
Type
User Experience
Description
Google Maps is used on the site, and the site may ask for your location for maps to locate you; the location is stored in cookies. 
Hubspot
Type
Personalization
Description
These cookies are issued by HubSpot. We use HubSpot to track our website activity and personalize the user journey whilst on the site. The main cookie (hstc) is for tracking visitors. It contains the domain, initial timestamp (first visit), last timestamp (last visit), current timestamp (this visit), and session number (increments for each subsequent session).
Media IQ / AppNexus
Type
Personalization
Description
This is a tracking cookie used to understand ad effectiveness to help make future decisions on ad/media purchases.
Microsoft Bing
Type
Personalization
Description
These cookies measure the effectiveness of our ads running on the Bing network and implement a Microsoft unique user identifier that can be set by embedded Microsoft scripts to allow user tracking.
Mobile Fuse (trkn.us)
Type
Personalization
Description
The cookies from this partner help NetJets evaluate and track performance of related advertising to provide the user with a better experience and more relevant ads.
NetJets Privacy Management
Type
Functional
Description
NetJets uses these cookies to enable user privacy preferences per GDPR and CCPA regulations.
NetJets UID
Type
User Experience
Description
This is an anonymized tracking cookie used to understand and track information from user lead generation form submissions. 
The Trade Desk (adsrvr.org)
Type
Personalization
Description
This is a tracking cookie that is used to understand ad effectivness and track user behavior to help with future user experience and marketing.
Undertone
Type
Personalization
Description
The cookies from this partner help NetJets evaluate and track performance of related advertising to provide the user with a better experience and more relevant ads.
YouTube (Marketing)
Type
Personalization
Description
This is used to register and report the website user's actions after the user views an embedded YouTube video on netjets.com.
YouTube (Video Player)
Type
Functional
Description
Cookies are used to help set user settings for YouTube video watching, such as bandwidth availability, logged in status, etc.
Google Ads
Type
Personalization
Description
Cookies related to Google Ads allow us to measure the performance of paid search advertising and understand site behavior of users coming into the site via this channel
Your Choices with NetJets-US

You have certain choices about how we use your information. You can opt out of receiving our marketing emails. To stop receiving our promotional emails, follow the instructions in any promotional message you get from us or log in to your account and change your settings. 

If you object to our use of your information for direct marketing purposes, you can make the request through our data privacy team, available here.

You may access, correct, erase, and obtain a copy of any information we have on file in your user account. You may also object to our processing of your information or restrict our processing of your information. If you are an EU data subject and believe that we have violated any of your rights under the European Union General Data Protection Regulation, you have the right to contact the responsible data protection authority in your jurisdiction. To exercise any of your rights as an EU data subject, you can make the request through our data privacy team, available here.
 
Before we are able to provide, delete, or change any of your information or otherwise respond to your request to exercise your rights, we may ask that you verify your identity. We may also ask for more details to help us respond to your request. We encourage you to promptly update your personal information if it changes.


How does NetJets-US protect my personal information?

We take appropriate administrative, physical, and technical measures to protect your data from loss, manipulation, and unauthorized access. Although we are committed to maintaining accurate information and we use reasonable efforts to safeguard information, transmission via the internet is not completely secure, and we cannot guarantee the security of your information collected through the Website. 


NetJets’ Commitment to Children’s Privacy

The NetJets-US Website is intended for use by adults over the age of 18. Because of the nature of our service, which permits children to travel using NetJets-US, we may collect and retain information necessary for travel, which may include personal information about children when it is required by law, federal aviation security regulations, or as otherwise necessary to provide services offered by NetJets-US. NetJets-US intends that parents or guardians provide information on children under age 13 when required. If you are a parent or legal guardian and think your child under 13 has given us information, you should contact our Data Protection Officer as outlined above. 


Nevada SB220 Notice

Although NetJets does not “sell” “covered information” of Nevada “consumers” as those terms are defined by Chapter 603A of the Nevada Revised Statutes, you may contact us at NJUS-DataProtectionOfficer@netjets.com to register an e-mail contact address for us to provide you notice in the event we should do so in the future, at which point you will have an opportunity to be verified and exercise your opt-out rights under that law. Contact us in the same manner to update your contact email for notices. Changing your email elsewhere (e.g., informational requests, account information, etc.) will not update your Nevada notice contact information. It is your responsibility to keep your notice contact information current.


Changes to NetJets-US’s Privacy Policy

From time to time, we may change our privacy policies. We will notify you of any material changes to our Privacy Policy as required by law; however, unless you are an EU data subject, you are deemed to have consented to changes in the Privacy Policy unless you send us objections. We will also post an updated version on the Website.

Explore the Possibilities

We have the right solution to fit your unique travel needs. Become a NetJets Owner today!
Request InformationChevron Right Icon
Call UsChevron Right Icon
Unselected
Unselected
Personal data will be processed, stored, and used in accordance with the terms set out in our privacy policy. By submitting the form, you consent to such processing.
+1.877.356.5823

Call today for a personal consultation with one of our private aviation experts.