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NetJets
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December 2021

A Record-Breaking Year in Review

New Milestones and Insights For 2022
This has truly been the most historical year in private aviation. While the strain of unprecedented flight demand has caused a ripple of new challenges across the industry, it has also fueled extreme growth and innovation. Here is a closer look at the forward-thinking actions we have taken, as well as predictions for 2022.

LOOKING BACK AT 2021

A Historical year in review
NetJets responds to record demand by focusing on service to our Owners.
  • At NetJets, we are now operating at 30% more flight volume than we did prior to the pandemic. Meanwhile, we are taking aggressive steps to preserve the exceptional service our Owners expect—and deserve. Specifically, this means growing our fleet, gaining new talent, streamlining operations, and slowing our sales process.
  • Many operators have been pushing to increase their fleet size, but no one is doing it at the scale we are. We paused aircraft disposals, pulled forward deliveries where possible, and exhausted all production capacity from the world-class manufacturers we partner with. In November and December alone, we purchased 14 more aircraft, bringing our total for the year to 55, and we are looking forward to acquiring more than 75 new aircraft in 2022. Other highlights include the following:
    • Our first Global 7500, our new flagship and Bombardier’s 1,000th Global, was delivered in December—with more to come in the new year
    • The Global 5500 will soon be welcomed to our long-range fleet
    • Up to 100 Phenom 300Es are being delivered to the U.S. and Europe
  • To support the increase in Owners and flights in 2021, we recruited more than 630 of the brightest, most experienced individuals the industry had to offer, 300+ of whom are pilots. Recruiting will continue into 2022.
  • Air travel infrastructure is being taxed in ways we have never experienced. Everyone is feeling significant air traffic control delays, and everything from fueling and ramp space to catering and ground transportation are being pushed to their maximum capacity. This means we are continually looking for innovative ways to streamline our operations. For example, to ease the overload on our catering partners, we are more frequently flying catering in from larger cities, utilizing delivery services, and partnering with local restaurants. This inspired our new partnerships with Major Food Group-owned restaurants Sadelle’s and Parm, and critically acclaimed chef Jean-Georges Vongerichten. With hopes of expansion, this test offers meals exclusively created for Owners departing New York.
  • Purposefully building for the future, we have made a significant investment in new facilities. This includes large-scale hangars in California, Colorado, Texas, and Florida. Our Maintenance Service Hubs—regional facilities that allow us to service and stock aircraft where we have the most flight volume—have been so successful in providing Owners more seamless access to their aircraft, we have been thoughtfully expanding the program in key markets. To offer premium service and enhance our Owners’ experience at their most visited locations, we are growing our list of dedicated Owner lounges in the U.S. and Europe.
  • On the sales side, we put all jet card requests on a waitlist months ago to prioritize service to our existing Owners, and requests now number over 2,000. Subsequently, we paused share and lease sales for immediate access, which resulted in further relief of demand on the fleet. As the rest of the industry is forced to prioritize profit over customer satisfaction, we are proud to be able to put our focus on protecting the exceptional travel experience we offer our Owners.
  • After NetJets put new jet card requests on a waitlist, other providers did the same. Meanwhile, because most of our competitors don’t have our level of financial security, some are dropping their rates or creating new incentives to generate short-term cash despite short industry supply and record demand. Others have been forced to increase hourly rates, extend daily minimums, and require greater advanced booking notice. While this will help them manage demand, it does so at the expense of their customers.
  • In 2021, we became the first private aviation company to buy a stake in the production of sustainable aviation fuel (SAF) when we partnered with WasteFuel, a next-generation waste-to-fuel business that converts municipal waste into SAF. The use of SAF will result in an 80% reduction in carbon emissions on future NetJets flights, and together we will establish up to five biorefineries where solid waste management is a major problem, starting in Manilla, Philippines.

    In just one year, our Global Sustainability Program has yielded the following results:
    • Over 751,000 gallons of SAF uplifted into our aircraft
    • 2.5M nautical miles flown with SAF
    • Approximately $100,000 in CO2 offset by administration and training flights
    • 71% enrollment increase in Blue Skies, our carbon offset program

THE WORLDWIDE LEADER

AT-A-GLANCE

Results that celebrate our growth and success
FOCUSED ON SAFETY, THEN SERVICE
  • 600,000+ PASSENGERS

    Flown in the last year
  • 130+ NEW AIRCRAFT

    In 2021 and 2022
  • $20M+ INVESTMENT

    Our annual global response to COVID-19
  • 630+ NEW HIRES IN 2021

    With recruiting to continue in 2022

WHAT WILL 2022 LOOK LIKE?

Looking ahead with optimism
Explore our 2022 plans and industry insights.

Projected Growth

The past two years have proven NetJets’ financial health and confirmed that we have the best model in private aviation. Every single one of our major competitors had to rely on government bailouts to make it through the pandemic. But not NetJets. Today, we are looking forward to continued growth and to welcoming new Owners. We will very gradually resume sales starting in Q1. And with continued aircraft deliveries and a normalizing of flying patterns expected by the end of March, we hope to return to selling our full product lineup by spring.  

The Future of Private Aviation

We are grateful for our progress toward a more environmentally friendly future. We hope our actions inspire others in the industry to establish—or increase—their own green initiatives. Meanwhile, we believe travelers will continue to prioritize convenience and, more importantly, their health and safety. Of course, we have always said that safety is our top priority but our actions during this pandemic have proven it. We continue to invest more than $20 million annually into our global response to COVID-19.

We anticipate more individuals, families, and businesses will continue to invest in private aviation for the countless advantages and conveniences and for reliability. As a result, we will all need to continue to adapt.

We have also noticed the lines between business and leisure travel have become quite blurred, with travelers enjoying their families while continuing their workday in flight. We believe this behavior requires heightened personalization and ultimate flexibility. And at NetJets, we do this with practiced ease.
2022 TRAVEL SOLUTIONS
While the current availability of shares and leases varies by aircraft type because of demand, we are accepting a record number of deposits to help Owners plan for their travel needs into 2022 and beyond. For a personal consultation with one of our private aviation experts, please fill out the below.

Explore the Possibilities

We have the right solution to fit your unique travel needs. Become a NetJets Owner today!
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